Seller Service Level Standards

In order to transact within a safe and trusted marketplace and help you provide the best experience for buyers, Lynkos monitors orders that result in negative buyer experiences. This may include but is not limited to:

  • Non-delivery cases
  • Not-as-described cases
  • Non-delivery chargebacks
  • Not-as-described chargebacks
  • Low reviews (1 or 2 stars)
  • Cancelled orders

If any of the above customer service issues arises, Lynkos will contact you and recommend tips to get your Shop back on track. If your customer service does not improve, further action may be taken against your account. Refusal or inability to provide a minimum level of customer service may eventually result in the closure of your shop.